Help

Answers about your profile, parent features, school setup and learning to tell time.

Here you'll find everything you need to get the most out of Zeitlernen with your children, in four short sections. With pictures taken straight from the app we show you step by step how everything works. Just pick the topic you're interested in.

My profile

In your settings you fine-tune your account: display name, avatar, language, notifications and security. You can reach the settings any time via the avatar menu in the top right.

Display name & avatar

Under "Profile" you decide what you're called in the app. Upload an avatar picture or pick a profile colour from the pastel palette, the colour will appear behind your initials. The same palette is also available for your children.

Language & Format

In the "Language & Format" tab you switch between German, French, Italian and English, or let the app follow your browser language automatically. The choice applies to the whole app and is remembered by your browser: next time it'll be active right away.

Notifications

Under "Notifications" you choose which emails you want to receive, for example the welcome email or account status updates. You can also enable browser notifications and bring back info banners you dismissed earlier. Security-related emails (such as password resets) are always delivered and cannot be turned off.

Security

In the "Security" tab you change your password and manage your sign-in providers: you can additionally link your account to Google, Microsoft or Apple and sign in with one click in the future. A strong, unique password remains the most important foundation.

Managing your account

If you wish to delete your account, you'll find the option in the "Delete Account" tab under the "Danger zone" heading. Deletion permanently removes all your data, including child profiles, learning history and school memberships. Think it through, there is no way back.

Parents: children & progress

As a parent you can add as many children as you like, accompany their learning time and see what they've mastered and where more practice is needed. All parent features live under "Parent dashboard" and "My children" in the avatar menu.

Adding a child

Open "My children" and click "Add child". The first name and year of birth are required, the full date of birth, last name and a bedtime are optional. A picture or pastel colour rounds off the profile. Once the child is created, they appear in the child switcher at the top of the app.

Switching between children

The active child is shown at the top of the navigation. Through the selector you switch in an instant to another child, games, progress and analytics adapt right away. That way every child practices under their own name.

Setting bedtime

If you've saved a bedtime for the child, "My Home" shows a friendly good-night card in the evening with a countdown to bedtime. This helps children develop a sense of time through the day, without any pressure.

Understanding progress

The parent dashboard shows six key figures per child: total learning time, sessions, quiz accuracy, active days, practice streak and last activity. The "Mastery by time" heatmap highlights in green the times that are solid and in red those that are still wobbly. The "Hardest times" list tells you where to practice next.

Range & filters

With the period filter you choose between the last 7, 30 or 90 days, a school year or "All time". This way you see both the current trend and the overall trajectory of your child.

School portal link

If your child learns through a school, the teacher will share a personal portal link with a code word. Your child can sign in without an account on a tablet or computer, perfect for homework or practicing together on the family tablet.

School: feature overview

Schools can create classes in Zeitlernen, invite teachers, add children and give every child their own learning access. All school features live under "Schools dashboard" and "My schools" in the avatar menu.

Creating a school

Under "My schools" click "Create school" and enter name, address, primary language and country. Once the school is created you are automatically its admin and can invite more people.

Setting up classes

In the school detail under the "Classes" tab you create as many classes as you need (e.g. "3a") and optionally add a grade. Classes can later be edited, deactivated or deleted. A hard limit of 25 children applies per class.

Adding children

Under the "Children" tab you add each child with first and last name. The year of birth is required (the full date is optional). Optionally you can add a photo, avatar colour and bedtime. The Excel template under "Export / Import" lets you add many children at once, each row is shown for review before the import is applied.

Team & inviting teachers

The "Team" tab shows everyone with access to the school. Through "Invite person" you send an email invitation with a role (admin or teacher). Teachers manage classes and children but cannot change master data or roles.

Learning portal & code words

In the "Learning Portal" tab you set the school code, it becomes the base URL for all children. Each child additionally gets their own code word. Through "Copy link" you share the address with parents or print it onto class and child PDFs.

PDF handouts

For every class and every child you can download a PDF with QR code and code word, ideal for printing and sending home. That way every child finds their own learning page on their own.

Learning the clock: how it works

Zeitlernen combines short theory chapters with four playful exercises that introduce children to the analog clock step by step. In the navigation the areas are called "My Home", "Understanding the clock" and "Play & Learn", here we show you each of them with a picture from the app.

"My Home": the start page

After signing in, your child lands on "My Home": a personal greeting, the big play button and little knowledge cards all about time. If the child has a bedtime, the good-night card appears here in the evening too.

"Understanding the clock": the theory

In the theory chapters we take children warmly and visually through the world of the clock: the three hands and what they do (with clocks to tap!), reading full hours, half hours and quarter hours, the rhythm of the day, plus a little journey through the history of timekeeping, from the sundial to the pocket watch. As a bonus, "Fascinating clocks of the world" await, such as Big Ben or the atomic clock.

"Play & Learn": the game picker

Under "Play & Learn" your child chooses from four exercises: "Explore the Clock", "Move the Hands", "Find the Right Clock" and "Read the Clock". Further down, a live clock shows the current time, connecting what's being learned directly to the present moment.

Game 1: Explore the Clock

Free exploration with no right or wrong, ideal for warming up. Pressing "Spin the clock" rolls a new time, and with the eye button the child reveals or hides the digital answer to test themselves. The gear icon lets you toggle 5-minute steps and minute tick marks.

Game 2: Move the Hands

The app shows a target time as a digital number at the top and your child sets the clock themselves: either by dragging the hands directly on the clock face or with the arrow buttons for hours and minutes. After confirming there's instant feedback, on a mistake, dashed ghost hands visibly glide to the correct position so the child experiences the correction. A round has 10 tasks, and the bar shows progress.

Game 3: Find the Right Clock

The requested time is shown large as a digital time and in words. Below it wait three clocks, only one matches. The child taps their choice and confirms. Great as an entry point, because recognising is easier than setting the time yourself. On a wrong attempt, a friendly "Take another look!" encourages them.

Game 4: Read the Clock

The master discipline: the child sees only the analog clock and types the time in digit by digit. On the "Tricky" level, a "morning" or "afternoon" badge helps distinguish the halves of the day (e.g. 3:00 vs. 15:00). On mistakes the app reveals the correct solution, so every attempt remains a learning step.

Difficulty levels

Every game starts with picking a level: "Easy" works in 5-minute steps, the ideal starting level. "Tricky" is precise to the minute (every minute counts!). After a strong round, the "Harder" button in the results suggests moving up, so the challenge grows with the skill.

Tips for getting started

Start with the chapters in "Understanding the clock" and the game "Find the Right Clock" on level "Easy". Practice in short, regular 5- to 10-minute sessions, more sustainable than rare long ones. Praise sticking with it, not speed: once children understand the clock, they have it for life.

Bonus: knowledge cards

On "My Home", little knowledge cards keep popping up: how does an hourglass measure time? Why does a clock go "clockwise"? Where does Big Ben stand? These tiny stories make the world of time tangible and often stay with children longer than mere drill practice.